Employment
⚑
Clerk at FMO in AIT
Financial Management Office (FMO), American Institute in Taiwan (AIT) Taipei Office, United States Department of State
⚑
Student Intern at CLO in AIT
Community Liaison Office (CLO), American Institute in Taiwan (AIT) Taipei Office, United States Department of State
Events Support
Welcome Fest: Submitted visitor access request, escorted invited outside vendors, and took care of their needs and requests by discussing with my supervisors and getting back to them.
Trunk or Treat
Thanksgiving Luncheon
Holiday Party
Silent Auction
CLO Monthly Coffee Morning(s)
Problem Solving by Self-teaching and Creativity
Based on the co-worker’s requests, applied multiple Excel built-in formulas (YEARFRAC, FILTER, ISBLANK, IFERROR, IFS, COUNTIFS, VLOOKUP, etc) by self-teaching through web-searching to clean the raw data of current demographic statistics from Human Resource Office, and enabled the future database users to easily input new data and access the desired information with ease, such as one’s contact information, schooling stage, housing status, etc.
Explored and applied new website designing functions (e.g., Embedding a PDF file for real-time preview) to the CLO (Community Liaison Office) portal website (Taiwan Topics).
Dealing with the excess hot coffee from the monthly event CLO Coffee Morning by adding ice, making it icy coffee, and delivering coffee to security where guards do not have a chance to come grab coffee in-person because of the nature of their work.
During Silent Auction "gift item catalog" and "bidding sheet" making (up to 280 items), applied URL decoding online software decoding original "online photo paths (URL: http:\\)" into "local computer paths (C:\\)" to enhance the stability and efficiency of using Microsoft built-in Quick Parts (IncludePicture) and MailMerge for bulk photo inserting from Excel to Word file.
Detail. Originally, the photos were all uploaded to the Microsoft SharePoint with links paired with each item on the registry, with an intention that the Word file can quest for the photo using Quick Parts (IncludePicture) and MailMerge. However, when making the catalog and bidding sheet, instability of using Quick Parts (IncludePicture) and MailMerge was observed, where long photo paths were not able to be loaded successfully, and relatively long time was required because the photos needed downloading from an online source. To ensure the stability and solve the problem, (1) URL paths were decoded into Local computer paths by an online decoding app, with their prefix and suffix changed manually by me using Excel functions into the preferred format for Quick Parts (IncludePicture) and Mail Merge to read, and (2) photos were instead downloaded to the local computer for quests.
Communication
Assisted the AIT community, especially, U.S. Direct Hire employees and their Eligible Family Member (EFM) dependents, in daily needs (e.g., assistive device rentals for family members, golf driving ranges/courses recommendations, jade purchase, ceramics hands-on workshop classes) by listening to their requests, searching or calling to inquire about the information of the correspondent local businesses, and presenting it to them in English.
Coordinated with the other CLO intern to gather the interns from the other sections to present a flash mob dance at the Halloween Party (Trunk or Treat) by planning the practice schedule with the choreographer, publicizing information, and actively participating in every practice session.
Volunteered as a guest receptionist in the front desk of United States Marine Corps 247th Gala, directing the guests to the venue, helping check their belongings and coats, and providing assistance on an ad hoc basis.
Professional Development
Seized the chance of being immersed in an English dominant environment by recording some of the written and spoken materials available in the workplace (e.g., the writing style of a formal notice or announcement, the American date and time format when making a poster for an event, the slangs and collocations observed in mails, meetings, and daily conversation with colleagues) to enhance personal English proficiency for occupational uses and to collect authentic educational materials for future teaching use.
CLO Team Group Photo on the "Trunk or Treat" event (Nov. 2022)
Certificate of Completion (Jan. 2023)
⚑
English Chatroom Oral Tutor
Foreign Language Education Division, Office of Academic Affairs, NTNU
Using English as a medium of hosting sessions and tutoring (online and on-site) college students from undergraduate to Ph.D.
Covering various activities like board games, and incorporating diverse topics such as relationship, gender equality, technology innovations, political issues, global news, test preparation, and self-growth.
Received an average 4.93/5 satisfaction rating of instruction (out of 330+ comments and 500+ times participation) in the first semester, 2021 Fall. (Read More)
Group Photo with Tutors (Fall 2022)
Group Photo with Tutors (Fall 2022)
Photo with Tutees after Hosting a Session (Fall 2021)
Certificate of Appreciation (Fall 2021)
Certificate of Appreciation (Spring 2022)
Tutor Midterm Gathering (Fall 2021)
Photo with Tutees (Fall 2021)
Photo with Tutor Lilian & Kris,
and a bunch of Tutees (Spring 2022)
⚑
English Online Tutor of Elementary Students in Remote Areas
Cool English, Ministry of Education
Scaffolded 3 tutees’ English pronunciation from scratch, and enabled their English proficiency level to achieve A2 level in CEFR within 3 months.
Capitalized on online authentic English materials of multimodality (audio, visual, etc.) to foster students’ understanding, thinking, and creativity during instruction.